“MBWA”–The Key to Relationship Building

“Back in the day” while working with Giant Food going through their Career Development Program (CDP), I was introduced to “MBWA” which stood for “Managing By Walking Around”. Many in the business community credit Hewlett-Packard in the late 70’s for introducing “MBWA” into the workplace as noted in the 1982 book “In Search of Excellence” by Tom Peters. But in […]